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The Microsoft Digital Skills Center for Nonprofits

A collaboration between TechSoup Courses and Microsoft

Artificial Intelligence (AI) Resources for Nonprofits

Unlock the power of AI at your nonprofit and start using groundbreaking technology to enhance your marketing, donor relations, research capabilities, and fundraising. Explore our collection of resources, designed specifically for changemakers like you.   

Learning Track: Exploring AI with Microsoft Tools

AI
Introduction to AI and Generative AI

Learn what AI is and what it can enable. We'll review generative text and images, video translation, slide deck creation, data analysis, and more.

Ethics
Ethics and Principles of AI

Get practical advice for using AI responsibly. Learn best practices before you deploy AI as an organizational resource while keeping ethics and safety front and center.

Bing
Critical Thinking, Question Formulation, Prompt Engineering with Bing Chat

Learn the art and science of prompt engineering so you can consistently get intelligent, nuanced responses from chatbots like Bing Chat.

Common Uses
Common Uses for Nonprofits with Bing Chat and Bing Chat Enterprise

Leverage AI to generate engaging content, create high-quality graphics, and summarize long documents into key takeaways. We’ll cover uses of AI across nonprofit functions from marketing to donor relations.

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As of November 15, Bing Chat and Bing Chat Enterprise are now called "Copilot." This change is in name only — you can still access and use this AI tool in the same way as described. Learn more here.

Additional AI Skill-Building Resources

Webinar
webinar

AI for Nonprofits: What You Need to Know

Learn more about the latest generation of AI and how nonprofits can use it to their advantage.

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webinar

Ask the Experts: Focus on Ethics, Principles, and Governance of Generative AI

Learn how to integrate AI into your organization's workflow safely and transparently.

Ask the Experts: Focus on AI Prompt Engineering
webinar

Ask the Experts: Focus on AI Prompt Engineering

Learn how to develop AI prompts to get just the right results to create impactful email content.

Outlook
video

Organize Your Day with Viva Insights in Outlook

Learn how Viva Insights can improve your productivity with "quiet time" settings, consolidation of important documents, and prioritization of emails from key donors and funders.

Excel
video

Insert Data from a Picture into Excel

Learn how to transfer data from printed annual reports, financial documents, and other sources directly into an Excel document.

PowerPoint
video

Use Live Captions and Slide Translator in PowerPoint

Learn how to provide real-time captions and slide translations in your next presentation.

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video

How Copilot (Formerly Known as Bing Chat) Provides Original Sources to Help Fact-Check

Highlighting how you can understand the veracity of a Microsoft Copilot response on country research by viewing source information within the Microsoft Copilot responses.

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video

How to Use Copilot (Formerly Known as Bing Chat)

Learn how to leverage Microsoft Copilot in Edge and understand the differences between search tools and Microsoft Copilot including key support for writing a first draft of an email to your funder and how to think about choosing the conversation style.

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video

Tips for Effective Prompts in Copilot (Formerly Known as Bing Chat)

Showing an example of two ways to ask for support on writing a draft email to your funder with basic prompts versus targeted prompts that still protect your organization and funder’s information.

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video

How to Use Copilot (Formerly Known as Bing Chat) to Summarize Content

Explore these tips for summarizing content with Copilot, formerly known as Bing Chat.

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video

How to Use Microsoft Loop in Teams

Discover how to use Microsoft Loop, an online collaboration platform, within Microsoft Teams.

powerpoint
video

How to Use Rehearse with Coach in PowerPoint

Discover how to use Rehearse with Coach in PowerPoint, to generate summaries of your presentations and receive recommendations.

excel
video

How to Use the Forecast Feature in Excel

Learn how to use Excel's Forecast feature to calculate or predict a future value using existing values.

Guide
guide

Getting Started with Microsoft Copilot

Learn how to use Copilot (formerly known as Bing Chat), Microsoft’s conversational AI tool that provides comprehensive answers to natural-language queries.

AI Usage Policy
guide

AI Usage Policy

An AI Usage Policy is a document that outlines the rules and principles for using artificial intelligence (AI) technologies in an ethical and responsible way within an organization. It is also called an AI Acceptable Use Policy

How to Write Effective Prompts with I.M.P.A.C.T.
guide

How to Write Effective Prompts with I.M.P.A.C.T.

Generative AI technologies are changing the way organizations work. But in order to fully benefit from these technologies, crafting effective prompts is pivotal. This guide is designed to help nonprofit organizations optimize their communication efforts and develop clear, purposeful, and actionable prompts.

How to Leverage Microsoft Copilot for Fundraising
guide

How to Leverage Microsoft Copilot for Fundraising

This guide is designed to help nonprofit organizations optimize their communication efforts and develop clear, purposeful, and actionable prompts. We will explore strategies, techniques, and best practices along with prompt writing examples and templates to help you extract the maximum value from this groundbreaking technology.

Exploring AI with Microsoft Tools
course

Exploring AI with Microsoft Tools

Join this instructor-led training series to get an overview of AI and generative AI, learn about their implications for nonprofits, gain hands-on experience with Microsoft AI tool and learn how to make the most of tools ethically and responsibly.

Webinar
webinar

Inteligencia Artificial para Organizaciones sin fines de lucro: Lo que hay que saber

Obtenga más información sobre la última generación de IA y cómo las organizaciones sin fines de lucro pueden utilizarla para su beneficio.

Webinar
webinar

IA para organizações sem fins lucrativos: O que você precisa saber

Saiba mais sobre a última geração de IA e como as organizações sem fins lucrativos podem usá-la em seu benefício.

Webinar
webinar

L’IA pour les organisations à but non lucratif : Ce que vous devez savoir

Apprenez-en davantage sur la dernière génération d’IA et sur la manière dont les organisations à but non lucratif peuvent l’utiliser à leur avantage.

Guide
guide

Cómo comenzar con Microsoft Copilot

Aprenda a utilizar Copilot (anteriormente conocido como Bing Chat), la herramienta de inteligencia artificial conversacional de Microsoft que brinda respuestas integrales a consultas en lenguaje natural.

Guide
guide

Primeiros passos com o Copilot da Microsoft

Aprenda a usar o Copilot (anteriormente conhecido como Bing Chat), a ferramenta de IA conversacional da Microsoft que fornece respostas abrangentes para consultas em linguagem natural

Guide
guide

Démarrer avec Microsoft Copilot

Découvrez comment utiliser Copilot (anciennement connu sous le nom de Bing Chat), l'outil d'IA conversationnelle de Microsoft qui fournit des réponses complètes aux requêtes en langage naturel.

Política de uso de IA
guide

Política de uso de IA

Una política de uso de IA es un documento que describe las reglas y principios para el uso de tecnologías de inteligencia artificial (IA) de manera ética y responsable dentro de una organización. También se denomina Política de uso aceptable de IA.

Política de Utilização de IA
guide

Política de Utilização de IA

Uma Política de Uso de IA é um documento que descreve as regras e princípios para o uso de tecnologias de inteligência artificial (IA) de maneira ética e responsável dentro de uma organização. Também é chamada de Política de Uso Aceitável de IA.

Politique d’Utilisation de l’IA
guide

Politique d’Utilisation de l’IA

Une politique d'utilisation de l'IA est un document qui décrit les règles et principes d'utilisation des technologies d'intelligence artificielle (IA) de manière éthique et responsable au sein d'une organisation. C'est également la politique d'utilisation acceptable de l'IA.

Cómo escribir indicaciones eficaces con I.M.P.A.C.T
guide

Cómo escribir indicaciones eficaces con I.M.P.A.C.T

Las tecnologías de IA generativa están cambiando la forma en que las organizaciones trabajan. Pero para poder beneficiarse plenamente de estas tecnologías, es fundamental elaborar indicaciones efectivas. Esta guía está diseñada para ayudar a las organizaciones sin fines de lucro a optimizar sus esfuerzos de comunicación y desarrollar indicaciones claras, útiles y prácticas.

Como Escrever Prompts Eficazes com I.M.P.A.C.T
guide

Como Escrever Prompts Eficazes com I.M.P.A.C.T

As tecnologias generativas de IA estão mudando a forma como as organizações trabalham. Mas, para beneficiar plenamente destas tecnologias, é fundamental elaborar avisos eficazes. Este guia foi elaborado para ajudar organizações sem fins lucrativos a otimizar seus esforços de comunicação e desenvolver comandos claros, objetivos e acionáveis.

Comment rédiger de bonnes requêtes avec I.M.P.A.C.T.
guide

Comment rédiger de bonnes requêtes avec I.M.P.A.C.T.

Les technologies d’IA générative changent la façon dont les organisations travaillent. Mais pour bénéficier de ces technologies, il est essentiel de créer des invites efficaces. Ce guide est conçu pour aider les organisations à but non lucratif à optimiser leurs efforts de communication et à développer des invites claires, ciblées et exploitables.

Cómo aprovechar Microsoft Copilot para la recaudación de fondos
guide

Cómo aprovechar Microsoft Copilot para la recaudación de fondos

Esta guía está diseñada para ayudar a las organizaciones sin fines de lucro a optimizar sus esfuerzos de comunicación y desarrollar indicaciones claras, útiles y prácticas. Exploraremos estrategias, técnicas y mejores prácticas junto con plantillas y ejemplos de redacción rápida para ayudarle a extraer el máximo valor de esta tecnología innovadora.

Como Se Beneficiar Do Microsoft Copilot Para Arrecadação De Fundos
guide

Como Se Beneficiar Do Microsoft Copilot Para Arrecadação De Fundos

Este guia foi elaborado para ajudar organizações sem fins lucrativos a otimizar seus esforços de comunicação e desenvolver comandos claros, objetivos e acionáveis. Exploraremos estratégias, técnicas e práticas recomendadas, juntamente com exemplos e modelos de redação imediata para ajudá-lo a extrair o valor máximo dessa tecnologia inovadora.

Comment exploiter Microsoft Copilot pour la levée de fonds
guide

Comment exploiter Microsoft Copilot pour la levée de fonds

Ce guide est conçu pour aider les organisations à but non lucratif à optimiser leurs efforts de communication et à développer des invites claires, ciblées et exploitables. Nous explorerons des stratégies, des techniques et des meilleures pratiques ainsi que des exemples et des modèles de rédaction rapides pour vous aider à extraire le maximum de valeur de cette technologie révolutionnaire.

Explorando IA generativa con las herramientas de Microsoft
course

Explorando IA generativa con las herramientas de Microsoft

Únase a esta serie de capacitaciones dirigida por un instructor para obtener una descripción general de la IA y la IA generativa, conocer sus implicaciones para las organizaciones sin fines de lucro, adquirir experiencia práctica con la herramienta de IA de Microsoft y aprender cómo aprovechar al máximo las herramientas de manera ética y responsable

Explorando IA generativa con las herramientas de Microsoft
course

Explorando IA generativa con las herramientas de Microsoft

Participe desta série de treinamento ministrada por instrutores para obter uma visão geral da IA e da IA generativa, aprender sobre suas implicações para organizações sem fins lucrativos, obter experiência prática com a ferramenta de IA da Microsoft e aprender como aproveitar ao máximo as ferramentas de forma ética e responsável

Explorer l'IA avec les outils Microsoft
course

Explorer l'IA avec les outils Microsoft

Rejoignez cette série animées par un instructeur pour obtenir un aperçu de l'IA et de l'IA générative, découvrir leurs implications pour les organisations à but non lucratif, acquérir une expérience pratique avec l'outil Microsoft AI et apprendre à tirer des outils de manière éthique et responsable.

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Friends on laptop

Join over 46,000 nonprofit learners from around the world and learn how to get more out of the Microsoft tools you use every day.

Have questions? Check out our FAQ

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Tech Lessons You Can Use in Real Life

The Digital Skills Center focuses on "microlearning," delivering specific bite-size portions that are easier to absorb and use, and also more easily searched. These courses can double as on-the-job support materials, and all are available on demand, at a pace that fits each user’s needs.

Completion of each learning path is formally recognized through a certificate, co-branded by Microsoft and TechSoup.

Excel for Nonprofits

Excel for Nonprofits

This popular training series not only teaches you the basics of Excel, but also covers advanced topics such as worksheet design, how to use functions, how to best create PivotTables, and the most effective ways to analyze charts.

Power BI for Visualizing Data and Measuring Your Impact

Power BI for Visualizing Data and Measuring Your Impact

Power BI is a suite of business analytics tools that deliver insights throughout your organization. In this track, you will learn how Power BI services and applications work together and explore how Power BI can make your organization more efficient.

Teams for Nonprofits

Teams for Nonprofits

Chat, collaborate, share files, host meetings, and run live events using Microsoft Teams.

Nonprofit productivity

Organizing Your Remote Working Team

Identify tools and best practices to help set you and your team up for remote working success.

Nonprofit Data and Impact Measurement Mega-Pack

Nonprofit Data and Impact Measurement Mega-Pack

Start with the basics of Excel, walk through the process of analyzing data, and learn how to use Power BI's data visualization tools.

Power Apps for Nonprofits

Power Apps for Nonprofits

Building your first app is easier than you think. Learn how to set up your app-building environment, and use data connectors to link to other software that you already use and build an app with a custom data source.

PowerPoint for Nonprofits

PowerPoint for Nonprofits

In this three-part course track on PowerPoint, you will learn how to create powerful and compelling presentations so you can effectively share your impact stories.

Word for Nonprofits

Word for Nonprofits

Create compelling documents that can best tell your organization's story.

Frequently Asked Questions

What is the Microsoft Digital Skills Center?

The Microsoft Digital Skills Center is a collaboration between TechSoup and Microsoft that offers a subset of training courses via TechSoup Courses. These courses are designed to help you learn how to use and get the most out of the Microsoft tools.

Read this blog post to learn how you and your nonprofit can benefit from the Digital Skills Center courses.

We also created this blog post to share some insights into the development of our courses and provide an overview of the different types of courses that we offer.

Who can take the training courses?

All nonprofit staff and volunteers can take any of the training courses we offer. And you do not need to have a TechSoup account to participate.

Are the courses available for non-U.S. learners?

Definitely! Please check the websites below for the courses available in your country and region.

Do I need to have a TechSoup account to take the training courses?

You don’t need to have a TechSoup account to take any of the courses offered.

Can I use TechSoup login credentials to take a course?

TechSoup Courses are offered on a separate platform from the TechSoup website and have different login credentials.

To start taking a course, just create a free TechSoup Courses account and begin learning!

How do I create a TechSoup Courses account?

Simply fill out the information at https://techsoup.course.tc/register.

You can also click the SIGN UP button located on the top right-hand corner of the TechSoup Courses catalog page.

Can I enroll my staff members or colleagues on their behalf?

No, each learner needs to sign up for their individual TechSoup Courses account and set up their learner’s profile. This will help them keep track of their learning progress and ensure that they are meeting their performance milestones.

However, if you would like to offer this training to your entire department or organization, please contact us to learn more.

Can I watch the Ask the Expert event later?

Yes! The recording of the live event will become available to you after the event is over. You can watch it as often as you wish.

What is the benefit of obtaining a certificate of completion?

The certificate of completion can be very important for your career development — either growing within your current organization or when searching for a new opportunity.

What browsers does TechSoup Courses support?

Our platform will work on all major browsers, but we strongly recommend using the most up-to-date version of your browser. We recommend the following browsers in the following order:

Google Chrome
Mozilla Firefox
Internet Explorer
Safari – Mac Only
Opera
Microsoft Edge

I registered for my courses. How do I access them?

Please follow these steps to access your registered courses:

  • You should receive the welcome emails from the TechSoup Learning Program. Check your junk and spam folders if you do not see the email in your inbox.
  • Click on the My Enrollment link in the email. This will take you to the page of your registered course.

Or:

  • Log in to your TechSoup Courses Account.
  • Once you log in, you will be taken directly to your dashboard, where you can see all your registered courses.
  • Click on the course you want to access.

Can I watch the Ask the Expert event later?

Yes! The recording of the live event will become available to you after the event is over. You can watch it as often as you wish.

How do I obtain a certificate of completion?

In order to obtain a certificate of completion, you will need to complete each module in the course, which allows you to earn TechPoints. Once you complete the course and have earned the required TechPoints, you will need to finish the online short evaluation and then you will be eligible for obtaining your certificate online.

You can download your TechSoup course certificate by following these instructions:

  • Log in to your TechSoup Courses account.
  • Once you log in, you will be taken directly to your dashboard where you can see all your registered courses.
  • Scroll down to “My Courses” and go to the course for which you would like to obtain the certificate.
  • Click the GO TO COURSE button.
  • Click on My Certificate at the top right.
  • Click on Download Certificate.

What are TechPoints?

Techpoints are tokens that are earned for completing tasks or assignments.

How do I update my learner profile?

  • Log in to your TechSoup Courses account.
  • Click the user icon located on the top right-hand corner. If nothing appears on your browser, please refresh the page.
  • Click Profile.
  • Click on the edit icon (pencil image).
  • Make the changes.
  • Click the SAVE button at the bottom of the page.

How do I reset my password?

If you don’t remember your password, and you still have access to your email address, you can use our password reset tool. Please follow these instructions:

  • Navigate to the login page at https://techsoup.course.tc/login.
  • Click the Forgot your password? link.
  • Enter your email address to reset the password and click REQUEST PASSWORD RESET.
  • The password reset link will be emailed to you. Please check your spam folder if you do not see the email in your inbox.

What browsers does TechSoup Courses support?

Our platform will work on all major browsers, but we strongly recommend using the most up-to-date version of your browser. We recommend the following browsers in the following order:

Google Chrome
Mozilla Firefox
Internet Explorer
Safari – Mac Only
Opera
Microsoft Edge