Nonprofit Resources for Digital Resiliency

In difficult times — whether it's COVID-19, a natural disaster, or another catastrophe — the world turns to civil society for support. TechSoup is committed to equipping you with the resources you need to meet your mission, serve your community, and support your staff.

Not a member? Join TechSoup today.

Learn more about our COVID Recovery Fund for nonprofits.

Tools to Support Remote Work

All-in-One Productivity Suites

These bundled solutions include cloud file storage, communications and collaboration tools, and advanced security features in one package.

G Suite for Nonprofits

G Suite for Nonprofits

G Suite for Nonprofits provides access to G Suite Basic for free and includes Gmail (using your organization's web domain), the core suite of Google Docs (Docs, Sheets, Slides, etc.), plus Drive, Meet, Calendar, Contacts, and more. 

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Office 365 Nonprofit + Microsoft 365 Nonprofit

Office 365 Nonprofit + Microsoft 365 Nonprofit

Office 365 and Microsoft 365 support your organization's basic operations remotely in one integrated cloud-based solution — including Outlook for email, Word, Excel, PowerPoint, OneDrive, and Teams, plus Windows OS, tools to manage mobile devices, and more. 

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Communication and Collaboration

Adobe Acrobat Pro DC

Adobe Acrobat Pro DC

Acrobat Pro DC is an application and cloud storage subscription that lets you create standard and fillable  PDF documents and electronically sign and manage e-signatures through the Adobe Sign feature. 

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Asana

Asana

Asana is online collaborative work management software that helps teams coordinate and manage their work.

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DocuSign

DocuSign

DocuSign is a web-based e-signature service that allows you to upload and send documents for easy, paperless signing. 

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Google Meet

Google Meet 

Included in the Google for Nonprofits bundled productivity suite, Google Meet lets you hang out, chat, and video conference with colleagues and external groups. 

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Microsoft Teams

Microsoft Teams

Included in the Microsoft 365 and Office 365 bundled productivity suites, Teams lets you share files for communication and collaboration, create dedicated online chat groups, and video conference with colleagues and external people. 

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Slack

Slack

Slack is a cloud-based communications tool with sophisticated online chat capabilities as well as audio and video conferencing features. 

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workplace-from-facebook

Workplace from Facebook

Workplace is an online platform designed for communication and collaboration between teams and individuals.

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Zoom

Zoom

Zoom offers video and web conferencing software that can be used for hosting both meetings and webinars. 

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Cloud File Storage

Box

Box

Box lets you share and collaborate on files from anywhere, with the ability to co-edit both Microsoft Office and Google Docs files. Access permissions can be configured for internal or external sharing. 

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Dropbox

Dropbox

Dropbox is an online file sharing, content and team management, and collaboration service that lets nonprofit staff and teams store and share files, collaborate on projects, and create new content. 

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Google Drive

Google Drive 

Included in the Google for Nonprofits bundled productivity suite, Google Drive's document cloud storage integrates seamlessly with Google's productivity apps. 

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Microsoft

Microsoft OneDrive and SharePoint

Included in the Microsoft 365 and Office 365 bundled productivity suites, these tools allow you to store and access files remotely in the cloud. 

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Remote Access Tools

TeamViewer

TeamViewer

TeamViewer allows you to remotely access your organization's computers from offsite locations, hold online meetings, or get remote IT support.

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Cisco Meraki

Cisco Meraki Security Appliances

Meraki's security appliances let you set up virtual private networks (VPNs) that enable your staff to access files and systems that are not currently hosted in the cloud.

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Microsoft

Remote Access Tools for Microsoft

Get Windows Virtual Desktop licenses with Azure (available with Microsoft 365 Business Premium). Also, Remote Desktop Services licenses are available with Windows Server

Hardware and Connectivity

Dell

Dell

Access to discounted laptops, desktops, tablets, and accessories. 

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HP Inc. for Nonprofits

HP Inc. for Nonprofits

Access to discounted desktops, laptops, printers, and supplies.

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Lenovo

Lenovo

Access to discounted laptops, monitors, tablets and accessories. 

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Mobile Beacon

Mobile Beacon

Mobile Beacon hotspots can provide high-speed Internet access when a Wi-Fi connection isn't available. 

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Refurbished Computers for Nonprofits

Refurbished Computers for Nonprofits

Get high-quality, competitively priced laptops, desktops, and more. 

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Headset Systems

Headset Systems

Use headsets for improved audio quality over an Internet connection. 

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Security

Avast

Avast Business 

Avast Business's CloudCare products protect against all forms of malware and other cyberthreats using a single cloud-based console — whether they originate from inside or outside the network via email, websites, or the internet.

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Bitdefender

Bitdefender

Antivirus and security tools for a wide range of devices, including Windows PCs, Macs, and Android phones. 

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KnowBe4 Cyber Security Training for Staff

KnowBe4 Cyber Security Training for Staff

A cyber security and compliance training service designed to ensure that your staff members are prepared against phishing and ransomware attacks.

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Microsoft Security Tools

Microsoft Security Tools

Advanced Threat Protection and Intune provide enhanced security. Advanced Threat Protection filters email (available with Microsoft 365 Business Premium). Intune manages mobile devices and applications (available with selected Microsoft 365 licenses).

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NortonLifeLock

NortonLifeLock

Tools to protect against viruses, spyware, and other security risks to your data and systems. 

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Veritas

Veritas 

Data backup and restore services to protect against data loss or corruption.

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Also seeTechSoup's dedicated resource page on Essential Security Resources for Nonprofits for a full list of security resources, including articles and trainings.

TechSoup Technology Services and Subscriptions

Email Migration Services

Email Migration Services

TechSoup helps nonprofits move their email to the cloud — to either Microsoft 365 or G Suite's Gmail, including migration of email messages, calendar appointments, and contacts. 

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Data Migration Services to Cloud Storage

Data Migration Services to Cloud Storage

TechSoup offers migration support to help your organization securely and efficiently move its documents and data to cloud systems like Microsoft 365, Box, or G Suite. 

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Help Desk Services

Help Desk Services

Help Desk is a TechSoup service that provides remote support to help nonprofit organizations with technical issues and day-to-day needs.

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Website Services

Website Services

Get professional help to launch, relaunch, or optimize your website and scale your online initiatives with less effort and greater impact.

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Digital Marketing Services

Digital Marketing Services

Get free assessments, expert-guided marketing plans, and customized campaign solutions to manage digital marketing at your nonprofit.

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Managed IT Services

Managed IT Services

Let us take over the day-to-day management of your IT systems so that you can stay focused on your mission.

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TechSoup Boost

TechSoup Boost

TechSoup Boost is an annual subscription service that gives you access to further discounts on hardware, software, and services, including a number of tools listed here. 

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Training Courses from TechSoup
Pivoting to Remote Work: COVID-19 Response Course Track for Nonprofits

Pivoting to Remote Work: COVID-19 Response Course Track for Nonprofits

TechSoup Courses has developed a free learning track to support nonprofits during the COVID-19 pandemic.

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The Microsoft Digital Skills Center 

The Microsoft Digital Skills Center offers courses on how to make the most of the tools available in Microsoft 365 and Office 365, including courses on Excel, PowerPoint, Word, Outlook, Teams, OneDrive, Power BI and more.

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Email Marketing for Nonprofits and Libraries Bundle

Email Marketing for Nonprofits and Libraries Bundle

This self-paced, five-course track will show you how to create and implement an effective email marketing strategy.

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Nonprofit Data and Impact Measurement Mega-Pack

Nonprofit Data and Impact Measurement Mega-Pack

Learn the basics of Excel and Power BI with this 12-course bundle and start analyzing and leveraging data at your nonprofit. 
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Social Media Marketing for Nonprofits

Social Media Marketing for Nonprofits

This four-course self-paced series will help you run effective social media fundraising campaigns that accomplish measurable results.

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Google Analytics Dashboards and More

Google Analytics Dashboards and More

Start gaining valuable insights from your website's visitors with Google Analytics.

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Cybersecurity Bundle

Cybersecurity Bundle

Learn the five steps to protect yourself and your ability to serve the people you serve. 

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Policy Resources
Remote Work Policy and Agreement 

Remote Work Policy and Agreement 

A sample remote work policy and employee agreement that can be customized to your own organization's needs.

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Pandemic Planning Policy 

Pandemic Planning Policy 

A sample pandemic policy from the SANS Institute. Pandemics are fundamentally different from other emergencies, so it's critical to have separate procedures in place.

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Nonprofit Technology Policy Workbook  

Nonprofit Technology Policy Workbook  

A toolkit for developing policies and guidelines for use of personal devices, home computers and networks, incident response, and disaster recovery (from Tech Impact).

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Information Security Policy Templates

Information Security Policy Templates

A collection of general policy templates from SANS, including those for acceptable use policies, data breach response policies, and more.

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Nonprofit Disaster Preparedness

Digital resilience isn't just important during a pandemic. Many of the same best practices should be incorporated into your organization's plan for other catastrophic events, including natural disasters and human-caused calamities. 

TechSoup has a separate hub for this: Nonprofit Disaster Planning and Recovery. It's full of critical resources for these unexpected events, including our three-part nonprofit disaster preparedness guide, The Resilient Organization. 

 

GET PREPARED

Webinars and Workshops
Virtual Workshop: Managing the Impact of COVID-19 on Nonprofits

Virtual Workshop: Managing the Impact of COVID-19 on Nonprofits

TechSoup's Marnie Webb and Cameron Jones share resources and outline best practices for managing the impact of COVID-19 on nonprofits.

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How to Make New Nonprofit Videos from Old Content Using Adobe Rush

How to Make New Nonprofit Videos from Old Content Using Adobe Rush

Through very simple video editing, learn how to repurpose existing video footage, photos, and audio from your phone and computer to create new media to deliver impactful video communication to your supporters and donors.

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Digital Activism Organizing: Tools, Tactics, and Training to Stand Together While Apart

Digital Activism Organizing: Tools, Tactics, and Training to Stand Together While Apart

Learn how these nonprofits built out their online organizing strategy through virtual events, petitions, crowdsourcing platforms, digital marketing tactics, and more to mobilize their community.

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How to Create a Remote Workforce Communication Plan for Your Nonprofit

How to Create a Remote Workforce Communication Plan for Your Nonprofit

Remote work is exciting, fun, and different from office work. Getting into communication rhythms and making sure your team is performing well is not always easy. Learn how to work better with your remote team in this webinar.

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Keeping Your Nonprofit’s Systems Secure While Working Remotely

Keeping Your Nonprofit’s Systems Secure While Working Remotely

Join this webinar to make sure your staff, devices, and infrastructure have the best defenses in place and are safe from cyberattacks.

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Crowdfunding in Our Climate

Crowdfunding in Our Climate

Join Charidy in discovering the secret to online giving, remote connectivity, and virtual fundraising. 

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Create Connection and Raise Money Using Zoom for Virtual Fundraising Events

Create Connection and Raise Money Using Zoom for Virtual Fundraising Events

This webinar will guide you in shifting successful in-person fundraising events to creating virtual events using Zoom.

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Digital Divide During a Pandemic: How to Work Toward Inclusion for Your Nonprofit Community

Digital Divide During a Pandemic: How to Work Toward Inclusion for Your Nonprofit Community

In this webinar led by nonprofit digital inclusion experts from Ruh Global Impact, we will explore ways that we can continue to support a distributed and diverse nonprofit community. 

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Join the Conversation

TechSoup's COVID-19 Forum

We've created an online forum dedicated to nonprofit topics related to the COVID-19 pandemic. It's also where we're sharing tools to help nonprofits responding to COVID-19 available outside TechSoup. If you haven't already, register with TechSoup to join the conversation. 

Go to Forum

Follow Us on Twitter

You can also reach out to us directly with any questions or concerns you have at covid19nptech [at] techsoup [dot] org.

Additional Resources

A collection of helpful resources from the nonprofit community to support organizations during the COVID-19 pandemic. 

General COVID-19 Support

Service Delivery