Ring for Nonprofits

Please request this offer through TechSoup’s product page.

Please visit this page to confirm eligibility and request a donation.

If your organization serves victims of domestic violence, but you received a message that "your type of organization is not eligible for these products" when placing a request through the TechSoup checkout, please complete the Eligibility Exception Request Form for assistance. 

This form and additional eligibility criteria are managed by NNEDV’s Safety Net team.

The Ring Video Doorbell (X Line device) and Ring Outdoor Cam (X Line device) are offered as part of this program. Each X Line device includes built-in subscription benefits for the lifetime of the device.

These subscription benefits are linked to the device itself, not to a user account or location, and remain active for the lifetime of the device. X Line devices receive all features included in Ring's Basic plan.

They’re actually the same device; Ring has simply updated the product name. All features, functionality, and performance remain the same.

A small administrative fee of $60 per bundle of six Ring devices is required. Please note the administrative fee for these products is not refundable, and the products cannot be exchanged.

While Ring is donating these devices to eligible organizations, TechSoup’s administrative fee helps cover TechSoup’s operational costs. TechSoup is a 501(c)(3) nonprofit organization, and the fee allows TechSoup to continue to offer donated and discounted technology products to nonprofits around the world.

Through a 12-month cycle, Ring is donating up to 10,000 devices. Device requests are fulfilled on a first-come, first-served basis and while supplies last.

During the current 12-month cycle, each organization may order a maximum of 8 bundles (48 devices). We encourage eligible organizations to request devices on an as-needed basis. You can place as many requests as needed, as long as the total quantity for all of your requests does not exceed 48 devices. Donated devices are intended to be given directly to survivors on a case-by-case basis, and are not intended for the use of the organizations that receive them.

Only approved nonprofit organizations (including Tribal organizations) that administer victim support programs and services are eligible. Devices are donated directly to these expert organizations who work one-on-one with victims of domestic violence.

Once an organization completes the TechSoup checkout process, TechSoup will notify Ring to begin fulfillment. This fulfillment process will take 6-8 weeks to complete.

No. Ring does not make device donations to government, public safety agencies, or law enforcement, as a matter of policy.

Privacy, security, and user control are foundational to Ring. Ring will not request or collect personally identifiable information or data from organizations regarding device recipients. To learn more about Ring's approach to privacy, please visit https://ring.com/privacy.

For this information, please visit Ring’s Law Enforcement Guidelines.

Each Ring device provided through this partnership between Ring and National Network to End Domestic Violence (NNEDV) comes with a lifetime subscription of Ring Home Basic Plan for the life of that device. The subscription is automatically activated once the survivor’s Ring account is created, and the device is set up.  

To confirm that the survivor has access to their Home Basic Plan, please check the following:  

1. From a web browser* (e.g. Safari, Chrome, Firefox), have the survivor log in to their Ring account. Note: This must be done on a web browser. The Ring application will not be able to check the trial status of your subscription. 
2. Go to the Plan tab.
3. The survivor should see their Ring device(s)** and their assigned subscription plan.  

* This must be done on a web browser. You cannot check the subscription type on the application. 

** The lifetime Home Basic Plan subscription only covers the specific device provided as part of this Ring and NNEDV partnership. If a survivor owns other Ring devices or if they purchase additional Ring devices, they will need to pay for the subscription on those devices. 

For additional support, please contact dvprogramsupport@ring.com.

TechSoup continuously strives to ensure that the offers we share with nonprofits are available to you at the lowest possible cost — and at a fraction of their retail value. TechSoup’s administrative fees allow it to provide as many resources as possible to nonprofits like yours, globally, to organizations small and large.  

TechSoup periodically reviews and adjusts administrative fees to reflect the current fair market value of products and to support its own costs in managing these programs.  

To learn more about this change, you can visit this recent blog post. 

Once you’ve created a member account, you notice someone else has already registered your organization with TechSoup. That's great! It’s likely TechSoup has already validated your organization. You will need your organization's association code to successfully add your organization profile to your TechSoup member account. Representatives of your organization who have TechSoup accounts will be able to retrieve the association code for you. It can be found within the organization's details in their TechSoup account. 

If the account representative is no longer with your organization, please review Learn how to represent your organization on TechSoup for alternative ways to associate the member and organization profile. 

Still having troubles associating your TechSoup accounts? Contact TechSoup.