Resources for Nonprofits Impacted by COVID-19

In difficult times, the world turns to civil society for support. At TechSoup, we're committed to equipping your nonprofit with the technology resources you need to meet your mission, serve your community, and support your staff.

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Tools to Support Remote Work

Tools to Support Remote Work

Integrated Productivity Suites

Office 365 and Microsoft 365 provide a fully integrated set of tools that support your organization's basic operations in one solution. 

Microsoft 356

Communications and Collaboration

  • Cloud-hosted email (Outlook)
  • The most up-to-date versions of productivity apps like Word, Excel, and PowerPoint
  • Teams (powerful communications and collaboration software)

File Storage and Collaboration

  • OneDrive
  • SharePoint

Remote Access Management

  • Enterprise Mobility + Security (EMS) for mobile device management (with Microsoft 365 only)

Security

  •  Windows OS Defender (with Microsoft 365 only)

The Microsoft Digital Skills Center offers courses on how to make the most of these Microsoft tools. Specifically, you may find these free learning opportunities to be helpful:

 

Google G Suite logo

G Suite for Nonprofits provides access to G Suite Basic, using your domain, for free. Like Office 365, G Suite offers the core solutions your nonprofit needs via a comprehensive array of cloud-based apps. 

Communications and Collaboration

  • Cloud-hosted email (Gmail)
  • Productivity apps including Google Docs, Sheets, and Slides
  • Google Hangouts Meet (premium functionality is free until July 1.)

File Storage

  • Google Drive

Communication and Collaboration

Zoom

Zoom

Zoom offers video and web conferencing software that can be used for hosting both meetings and webinars. 

Workplace by Facebook

Workplace by Facebook

Workplace is an online platform designed for communication and collaboration between teams and individuals.

Slack

Slack

Slack is a cloud-based communications tool that also supports audio and video conferencing.

Asana

Asana

Asana is online collaborative work management software that helps teams coordinate and manage their work.

DocuSign

DocuSign

DocuSign is a web-based service that allows you to upload and send documents for electronic signature.

Amazon Chime and Amazon Connect

Amazon Chime and Amazon Connect*

Amazon Chime supports online meetings with up to 100 participants, including chats and video calls. Amazon Connect lets you set up a call or contact center in the cloud, with the ability to route incoming calls and messages to tens of thousands of agents.

Cloud File Storage

Box

Box

Box makes it possible to share and collaborate on files from anywhere.

Note: If you already use either Office 365, Microsoft 365, or G Suite, each of those provide great cloud storage solutions:

Remote Access Tools

Cisco Meraki Security Appliances

Cisco Meraki Security Appliances

Meraki’s security appliances let you set up virtual private networks (VPNs) that enable your staff to access files and systems that are not currently hosted in the cloud. 

TeamViewer

TeamViewer

TeamViewer allows you to remotely access your organization's computers from offsite locations, hold online meetings, or get remote IT support.

Amazon WorkSpaces

Amazon WorkSpaces*

Amazon WorkSpaces lets you launch virtual Windows and Linux desktops that can be accessed anywhere and from any device.

Security

Essential Security Resources for Nonprofits

Essential Security Resources for Nonprofits

Security should remain a top priority when working remotely. Here's a selection of solutions to keep your organization safe. 

KnowBe4 Cyber Security Training for Staff

KnowBe4 Cyber Security Training for Staff

A Cyber Security and Compliance Training service designed to ensure that your staff members are prepared against phishing and ransomware attacks.

Hardware and Connectivity

Refurbished Computers for Nonprofits


Refurbished Computers for Nonprofits

Get high-quality, competitively priced laptops, desktops, and more. 

Mobile Beacon

Mobile Beacon

Mobile Beacon hotspots can provide high-speed Internet access when a Wi-Fi connection isn't available. 

Headset Systems

Headset Systems

Use headsets for improved audio quality over an Internet connection. 

*These offers are available to nonprofits via Amazon’s $2,000 nonprofit credit program. Learn more here. Through June 30, AWS will offer new users free use of all Amazon Chime Pro features for online meetings and video conferencing. From April 1 through June 30, AWS will offer free use of Amazon WorkSpaces for up to 50 WorkSpaces for all new users who start using WorkSpaces during this period. After that, these users may apply AWS credits to continue using these solutions.

Organizational Policy Resources

Organizational Policy Resources

Remote Work Policy and Agreement

Remote Work Policy and Agreement

A sample remote work policy and employee agreement that can be customized to your own organization’s needs. 

Pandemic Planning Policy

Pandemic Planning Policy

A sample pandemic policy from the SANS Institute. Pandemics are fundamentally different from other emergencies, so it's critical to have separate procedures in place.

Nonprofit Technology Policy Workbook

Nonprofit Technology Policy Workbook 

A toolkit for developing policies and guidelines for use of personal devices, home computers and networks, incident response, and disaster recovery (from Tech Impact).

 

Information Security Policy Templates

Information Security Policy Templates

A collection of general policy templates from SANS, including those for acceptable use policies, data breach response policies, and more.

Webinars and Workshops

Free Courses from TechSoup

Pivoting to Remote Work: COVID-19 Response Course Track for Nonprofits

TechSoup Courses has developed a free learning track to support nonprofits during the COVID-19 pandemic.

Additional Resources

A collection of helpful resources from the nonprofit community to support organizations during the COVID-19 pandemic. 

General COVID-19 Support

Service Delivery

 

Remote Workers
Remote workers (mobile)