Managed IT Services
IT support and cybersecurity, handled
Responsive, comprehensive and cost-effective managed IT from TechSoup, delivered with Tech Impact. Help desk, security, monitoring and long-term planning, for one monthly fee.
One monthly fee covers the whole stack
From an urgent help desk ticket to next year's technology budget, Managed IT covers the work that keeps your programs and operations running. No hourly billing, no per-incident charges, and no waiting to find out whether something is covered.
See pricingHow it works, and what you get
We partner with your nonprofit to keep your tech stack running as you need it, so your staff, leadership and board can stay focused on the mission.
The relationship
How working with us runs
- Monthly check-insRegular meetings with your Technology Advisor to review maintenance reports, help desk usage, and hardware status.
- Annual strategic planningA full review of future technology needs, security risks, and how to mitigate them.
- Ad-hoc project supportSystem management for Microsoft 365 and Salesforce, plus upgrades, backups and security monitoring. Project work is scoped separately and may carry an additional cost.
The outcome
What you can expect
- Secure and scalable infrastructureAn IT structure that is secure, compliant, scalable and cost-effective.
- The latest technology and expertiseAccess to current tools and specialized expertise you would otherwise hire for.
- Rapid responseFast response to IT and cybersecurity issues and threats, should they arise.
- Time back for your missionYour staff stop firefighting technology and get on with the work.
Other services
Project work alongside the monthly plan, or on its own.
Technology implementation
Custom implementation and configuration of Microsoft 365, Google Workspace, and other nonprofit platforms.
Cybersecurity consultation
Comprehensive security assessments, vulnerability testing, and staff training to protect your organization.
Data backup and recovery
Automated backup solutions and disaster recovery planning to ensure business continuity.
Nonprofit pricing
Monthly subscription
Admin fee, from
$200 / month
Built around your organization's size and needs, so the quote reflects what you actually run.
What's included
- Unlimited help desk for every user on staff
- A dedicated Technology Advisor
- Security patching, monitoring and network scans
- One year TechSoup Plus membership
No hidden fees and no long-term contract. Pricing depends on the number of users and devices you support.
Make your tech stack work for you
Focus on your mission while we manage the infrastructure you rely on.
Book a consultationBook a consultation
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